Knowledge Base | CommScope Training

Enabling blocked webcasts in Firefox

If you are attempting to access the course webinars using the Firefox browser, but they are not playing and you see a screen like the one below, these instructions will guide you through resolving this issue:

Step 1:

Click on the padlock icon

Step 2:

In the little dialog that opens, click the arrow:

Step 4:

Click the button labled Disable protection for now. Don't worry, because we are staying on our site, this is perfectly safe.

That's it. The page may take a little time to reload, but your webcast should now start playing.

We apologize for any inconvenience that this issue is causing you. We are working hard to resolve the situation and hope to provide a permanent solution shortly.

If you have any trouble working through these steps or have any further questions, we'd be more than help to help. For details of how to get in touch please go to https://www.commscopetraining.com/support/