I am unable to access my course on the App

I am unable to access my course on the App

For some older style courses you will be unable to view the webcasts and assessments via the App.

You will still be able to see the status, score and expiry date but access to the videos will be blocked due to the material not being optimised for app usage.

    • Related Articles

    • Access to discussion board from the App

      Access to the discussion board is available via the app. Connect with colleagues, industry experts and fellow students by using our discussion board that which allows you to post questions and get answers directly to your device.  Discussion Board - ...
    • Access the Knowledge base from the App

      Access to the knowledge base is available in the app. You can find and browse instructional videos and product demonstrations that build on the knowledge learnt from your training and allow you take to view this wherever you are. Knowledge Base - ...
    • Access courses, certificates and badges from the App

      Access your CommScope Infrastructure Academy courses, certificates and badges on the go. CommScope Business Partners are able to access their courses, certificates and badges with the Infrastructure Academy app available to download from the Apple ...
    • Why can I not log into the App

      You will be able to log into the Infrustructure Academy App using the same login details as your account on the Training Academy. Please note that only CommScope Business Partners will be eligible to access the Infrastructure Academy App. If your ...
    • Can I access the material after I complete the course?

      Once you have completed an online course, the learning doesn't have to end there. You may want to revisit the material to answer a specific enquiry, you may need to re-download a technical document or you may simply want to refresh your memory. ...