I cannot download the webcasts

I cannot download the webcasts

The solution is to clear your browser’s memory.  The process to do this is different for the various browsers. 

A guide to the steps involved can be found at this location: http://www.refreshyourcache.com/en/home

    • Related Articles

    • How to Print the Course

      There is now a print facility in courses to give users the option to print the webcasts. To find the print option click on your course in your account, click on the webcast, press play and at the bottom left you will see the printer icon, see image ...

    • How do I get a copy of the invoice from my course purchase?

      To get a copy of your invoice, click on ORDERS found in the top right hand side of your dashboard. Your full order history will show and you will be able to download the invoice PDFs, as and when you need them.

    • Access courses, certificates and badges from the App

      Access your CommScope Infrastructure Academy certificates and badges on the go. CommScope Training Partners are able to access their courses, certificates and badges with the Infrastructure Academy app available to download from the Apple App Store ...

    • I am unable to access my course on the App

      For some older style courses you will be unable to view the webcasts and assessments via the App. You will still be able to see the status, score and expiry date but access to the videos will be blocked due to the material not being optimised for app ...

    • How do I print my certificate?

      A self-print facility has been introduced for all course certificates. Once you have passed your course and a certificate has been generated, you can click 'certificates' on the menu on the left under the ‘My Dashboard’ area. Here you will see an ...