I cannot download the webcasts
The solution is to clear your browser’s memory. The process to do this is different for the various browsers.
A guide to the steps involved can be found at this location: http://www.refreshyourcache.com/en/home
Administering students through the ATA Portal - downloading material
Download the course material that will allow you to adminster and present a course. You can do this by clicking on the Download Material tab and clicking the title for the information you wish to download.
Why is the sound not working on the App
For videos and webcasts to play sound on an IOS device you will need to ensure sound is turned on on your mobile device and that it is not set to silent.
Can I print the slides?
Yes - there is a print button available in the webcasts so that you can print out the slides and study them without having to be online. Simply click on the 'hamburger' icon, which is located in the bottom right of the webcast. From this menu select ...
I am unable to access my course on the App
For some older style courses you will be unable to view the webcasts and assessments via the App. You will still be able to see the status, score and expiry date but access to the videos will be blocked due to the material not being optimised for app ...
Global Terms and Conditions of Sale
By booking on and accessing training through the CommScope Infrastructure Academy you accept and are bound by the following terms and conditions. PLANNING YOUR TRAINING: It is the responsibility of each applicant to ensure they have the appropriate ...