Issues taking courses on an iPad/Safari

Issues taking courses on an iPad/Safari

With the updates on Safari - sometimes some unexpected behaviours happen within the courses. You can avoid this by downloading the Google Chrome App on your iPad or following the below steps. 

- Open up Safari
- In the top left-hand corner click on the 'AA' 
- Chose 'Request Desktop Website' from the drop down menu

You will now be able to take the course without seeing unexpected behaviours. 

If you need any support on this, please do feel free to contact support at supportdesk@commscopetraining.com 


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