My Credit Card has been rejected. What can I do?

My Credit Card has been rejected. What can I do?

Payments made on the CommScope Infrastructure Academy are processed using WorldPay, a leading and globally recognised payment clearing system and this allows us to accept payments from anywhere in the World.Credit cards may be rejected, refused or declined if they are limited only for use with national clearing banks rather than international.

Cards getting declined is something CommScope Training have no control over. This is not CommScope Training declining the card. It is either WorldPay or your Credit Card issuer that is stopping the payment. These declines are desgined to protect the card holder. 

You have several options:

Discuss with your card provider

You may call your bank and ask them to approve the charge to Cabling Science Limited OR ask them to allow International transactions, then you can try your card again in the Academy shop.

Pay by PayPal

An alternative payment method is PayPal. PayPal is one of the most popular and trusted ways to make secure international payments online. It is very easy and simple to use and you DON'T have to have a PayPal account to use it.

Select 'PayPal' when choosing your payment method.


If you already have a PayPal account, log in at the next screen. If not, you can checkout as a guest.


If you are completing checkout as a guest via PayPal, you will then have the option to securely input your card details.

On this same screen, you also have the option to create a PayPal account for future use. Once you have completed your details, simply click 'Pay Now.'

And Finally

If you still require assistance, we are here to help if you would like to contact us at:

    • Related Articles

    • What payment methods are accepted?

      We do encourage for payments to be made online where possible using a credit or debit card of the following types Should you wish to discuss alternative payment arrangements, please contact us.
    • How to book a course

      To book a course on please follow the below steps: 1 - Click on this link - and enter your username and password. Alternatively, you can register a user account.  2 - Click on the catalog and ...
    • What to do now that you are an ATA

      Company Now you are registered as an ATA (Authorized Trainer Assessor) you can enrol students onto the Installation & Maintenance course.  You will find the FC3361 in the catalog on the training website. There are two options, the students can either ...
    • Privacy Policy

      Cabling Science, as CommScope’s authorized training provider has long recognized that individuals with whom we conduct business value their privacy. However, to conduct global business in this increasingly electronic economy, the collection of ...
    • Global Terms and Conditions of Sale

      By booking on and accessing training through the CommScope Infrastructure Academy you accept and are bound by the following terms and conditions.  General Bookings All course bookings are invoiced and are due for payment immediately unless otherwise ...