Your Account
Register Your Account
https://www.commscopetraining.com/account/register/ You will have the option to upload a photo. Please make sure it is a clear photo of yourself. This photo is used to identify you and must be of the person registering the account.
How to Change Your Email Address
Log into your account. Go to My Profile under your account details. Select Security. Next to your email address, click the padlock icon. The email field will unlock so you can enter your new email address. Click Update Email to save your changes. If ...
Single Sign On (SSO) Account Access
If you use Single Sign-On (SSO) to access the Academy, your login credentials are linked to your myCommScope.com account. Once you have clicked the Academy button within myCommScope, your accounts will be synced. From that point onwards, the system ...
My Welcome Link Has Expired
If the link has expired after 7 days, please follow the steps below If you have forgotten your password, please reset your password first then follow the steps below - Head to the log in page - https://www.commscopetraining.com/signin/ - Type in your ...
How to activate my account?
To access your account for the first time, you will need to verify your email address. An email will have been sent to your email inbox containing a link. Click this link to activate your account. If the link has expired, or you have not received an ...
Forgotten my log in details
If you've forgotten or aren't sure of your login details for the CommScope Training Academy you can reset your details by selecting the forgotten password option. You will be required to enter your email address associated with your account and click ...
Why am I not receiving emails?
Some emails may take a few minutes to arrive, so please allow 10 minutes, then check your spam or junk folder. We regularly do checks to ensure that our emails get through to you but sometimes your security is too strong. To ensure these emails come ...
What are cookies and how do they affect me?
Cookies are small files which are stored on a user's computer. They are designed to hold a modest amount of data specific to a particular client and website, and can be accessed either by the web server or the client computer. Cookies are not ...
How do I change my company?
These days it is rare to work for the same company for life, so you may book training and gain certificates while working at one company but sub-sequentially move to another. You account can be updated as detailed below. As soon as you can, please ...